FAQs

• How can I contact you?
  Email: info@belbello.com
  Telephone +39 335 144 69 85 (Italian, English, Español)
  If you would like to view the items you are interested in in person, we can make an appointment at our warehouse in Turin (Italy).

• How can I check my order?
  We will provide you the tracking number as soon as we ship.
  
  
• What payment methods do you accept?
  We accept major credit cards, bank transfer and Paypal.
  

• What are the shipping times?
  Approximately shipping times are:
  Italy: 2-3 working days
  Europe and North America: 3-6 business days
  
  
• Do you offer discounts on the shipping price?
  Yes, if you wish to purchase multiple items, contact us directly so we will calculate the cheapest price.

• Is collection possible in person?
  Yes, each item can be collected in person at our warehouse in Turin (Italy).

• Is the shipment insured?
  Yes, all our shipments are insured and traceable.
  

• Do you ship internationally?
  Yes, we ship throughout Europe, North America and many Asian countries. Other destinations on request.
  

• Do you offer a guarantee?
  Yes, each object is accompanied by our declaration of authenticity.

• Do you accept returns?
  Yes, if you are not completely satisfied with the item you purchased you can return it and you will be refunded the amount spent, excluding return costs.
  The item must be returned in the same condition in which it was received.
  The refund will be made upon receipt of the item.